Fair Access and a Threshold of Care Policy Consultation

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Why are we consulting?

Care at home is the main way in which we provide adult social care in our communities. This consultation outlines some of the challenges we have in delivering this important care and how we are proposing to respond to that.

Our challenges:


  • Increasing demand for services as people live longer and with more complex needs
  • Workforce shortages and in some area’s we have full employment
  • Cost of social care delivery
  • Not spending beyond available budget

We are consulting as a change in how we deliver care would be a change of policy. We are also making other service management improvements that will help us deliver care more effectively.

What are we proposing and how will this affect delivery of care?


In May 2025 a proposal was made that the HSCP explore the option of introducing a “ceiling of care” or a threshold level of care which was available to an individual.


We proposed a level of 25 hours of social care per week which is equivalent to the cost of a residential care placement. If this is approved:

  • This means we would put a threshold or limit on the amount of care that could be commissioned of 25 hours per week
  • If your assessed care need was greater than this we would put different planning and approval in place to ensure that we were prioritising need and maintaining fair access to care. This may require consideration of residential care if appropriate.
  • This does not mean that you cannot access more than 25 hours per week of care at home.
  • This makes sure we can still provide fair access for those with more moderate or short term care needs within the resources we have.
  • We will identify as part of the policy development what the exemptions need to be in Argyll & Bute, for example when someone may quickly need end of life care or as part of public protection.

How will we consult?


  • We will use this engagement hub as a central place for information and interaction between 31 July and 31 August 2025.
  • We will publish dates for in person community conversations.
  • We will consult with staff and ask their professional opinion on how we ensure we maintain safe, effective services.
  • We will involve carers and providers of care
  • We will also invite feedback in the form of a questionnaire and you can ask us questions directly here.

What will we do with your feedback?


  • We want to consult to help inform the Integrated Impact Assessment this is a document which considers how people in Argyll & Bute will be impacted in relation to our public duties. It helps us understand any risks and how we will reduce risk.
  • We will use your feedback to inform the policy document. Your feedback will inform and may change the policy proposal.
  • We will use your feedback to report to the Integration Joint Board
  • Your feedback will inform the decision of the Integration Joint Board

The final documents from the consultation will be an Integrated Impact Assessment, a policy and a final report to the Integration Joint Board.

How will we update you?


The outcomes of the consultation, the impact assessment and policy proposal will be presented to the Integration Joint Board public meeting on 17 September 2025 and will be available to view from 10 September 2025 as public papers.

You can also subscribe here to receive an update on what the feedback was and the decision of the Integration Joint Board.


Argyll & Bute Health and Social Care Partnership is a partnership between Argyll & Bute Council and NHS Highland working together to deliver health and social care services in Argyll & Bute.


Why are we consulting?

Care at home is the main way in which we provide adult social care in our communities. This consultation outlines some of the challenges we have in delivering this important care and how we are proposing to respond to that.

Our challenges:


  • Increasing demand for services as people live longer and with more complex needs
  • Workforce shortages and in some area’s we have full employment
  • Cost of social care delivery
  • Not spending beyond available budget

We are consulting as a change in how we deliver care would be a change of policy. We are also making other service management improvements that will help us deliver care more effectively.

What are we proposing and how will this affect delivery of care?


In May 2025 a proposal was made that the HSCP explore the option of introducing a “ceiling of care” or a threshold level of care which was available to an individual.


We proposed a level of 25 hours of social care per week which is equivalent to the cost of a residential care placement. If this is approved:

  • This means we would put a threshold or limit on the amount of care that could be commissioned of 25 hours per week
  • If your assessed care need was greater than this we would put different planning and approval in place to ensure that we were prioritising need and maintaining fair access to care. This may require consideration of residential care if appropriate.
  • This does not mean that you cannot access more than 25 hours per week of care at home.
  • This makes sure we can still provide fair access for those with more moderate or short term care needs within the resources we have.
  • We will identify as part of the policy development what the exemptions need to be in Argyll & Bute, for example when someone may quickly need end of life care or as part of public protection.

How will we consult?


  • We will use this engagement hub as a central place for information and interaction between 31 July and 31 August 2025.
  • We will publish dates for in person community conversations.
  • We will consult with staff and ask their professional opinion on how we ensure we maintain safe, effective services.
  • We will involve carers and providers of care
  • We will also invite feedback in the form of a questionnaire and you can ask us questions directly here.

What will we do with your feedback?


  • We want to consult to help inform the Integrated Impact Assessment this is a document which considers how people in Argyll & Bute will be impacted in relation to our public duties. It helps us understand any risks and how we will reduce risk.
  • We will use your feedback to inform the policy document. Your feedback will inform and may change the policy proposal.
  • We will use your feedback to report to the Integration Joint Board
  • Your feedback will inform the decision of the Integration Joint Board

The final documents from the consultation will be an Integrated Impact Assessment, a policy and a final report to the Integration Joint Board.

How will we update you?


The outcomes of the consultation, the impact assessment and policy proposal will be presented to the Integration Joint Board public meeting on 17 September 2025 and will be available to view from 10 September 2025 as public papers.

You can also subscribe here to receive an update on what the feedback was and the decision of the Integration Joint Board.


Argyll & Bute Health and Social Care Partnership is a partnership between Argyll & Bute Council and NHS Highland working together to deliver health and social care services in Argyll & Bute.


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    Have Your Say: Consultation on Care at Home Services in Argyll & Bute

    What’s this consultation about?

    Care at home is one of the most important ways we support adults in our communities. But we’re facing some real challenges—like rising demand, limited staff, and financial pressures.

    We’re asking for your views on a proposed change that would help us make sure care is available to more people who need it, in a fair way both now and in the future.

    What are we proposing?

    We’re proposing to introduce a threshold of 25 hours per week for care at home services. This is roughly the same cost as a residential care placement.

    This change would help us:

    • Prioritise those with the greatest need
    • Make access to care fairer across all areas
    • Deliver care with the staff and budget we have

    This doesn’t mean people can’t get more than 25 hours of care—but if someone needs more, we’d look at other options and put extra planning in place, including considering residential care if appropriate.

    Who would this affect?

    Right now, only about 6% of people receiving care at home in Argyll & Bute get more than 25 hours per week. This proposal would not apply to people with lifelong conditions like learning disability, who are needs assessed differently.

    We’ll also be looking at exemptions—for example, for people needing end-of-life care or in urgent public protection situations.

    Why are we consulting?

    We want to hear from you—whether you’re receiving care, caring for someone, working in social or health care, or part of the wider community.

    We’re consulting because this would be a policy change, and we want to understand the impact it could have. Your feedback will help shape how we move forward.

    How can I take part?

    • Here at our Engagement Hub
    • Completing our online questionnaire
    • Attend one of our in-person community conversations (dates and venues will be posted on the hub and in local media - subscribe for announcements)
    • Ask us questions directly through the hub

    We’re also speaking with staff, carers and representatives, and care providers to make sure we hear from everyone involved.

    When is this happening?

    The consultation is open from 31 July-31 August 2025. You can view the full timeline and subscribe for updates on our Engagement Hub.

    Your voice matters

    This is about making sure we can continue to provide safe, effective, and fair care for everyone in Argyll & Bute. Please take a few minutes to share your views—we’re listening.


Page last updated: 31 Jul 2025, 02:33 PM