Frequently Asked Questions
- We have added support to other care services, but we cannot afford to keep enhanced extra care running in Kintyre.
- We will speak directly to the people who use the service, their families, and the housing association.
- The number of people using the service is too small to publish without affecting privacy
- We will work with everyone affected to make sure they still get the social care they are assessed as needing, where they live or in the community.
- We will use the Threshold of Care Policy to guide decisions about ongoing support.
- We do not expect anyone to lose their job.
- We want to hear what the community thinks about this change and how it may affect them.
- We want to reassure people that although this specific model of care is ending, overall social care services will not be reduced but choice of care will.
Why are we talking to communities?
We are planning to stop the enhanced extra care service in Kintyre.
Here is what this means:
Important information about what is included in the review and how this may affect you
- how this proposal may affect people
- what matters most to the community
- any concerns or ideas people may have
1. What is “enhanced extra care”?
Enhanced extra care is a type of housing where people live independently but can get extra support that is more than usual social care when they need it. It is not the same as a care home, but it gives people more help than normal housing.
2. Why was enhanced extra care started at Lorne Campbell Court?
It began in 2018 after Auchinlee Residential Care Home closed. Some people who had lived in Auchinlee needed support to stay in their community, so small empty flats at Lorne Campbell Court were used to provide this extra care.
3. Does enhanced extra care replace a care home?
No. It helped reduce the impact of Auchinlee closing, but it did not fully replace the services a care home provides. It did, however, help people stay close to home and offered a small respite option.
4. Why is the HSCP reviewing this service now?
The HSCP has invested in local care at home and residential services. However, the enhanced extra care model in Kintyre is no longer affordable within the current budget
5. Why is enhanced extra care in Kintyre proposed to stop?
The HSCP has invested in local care at home and residential services. However, the enhanced extra care model in Kintyre is no longer affordable within the current budget
6. If the service ends, what happens to the people living there now?
We will speak directly with each person and their family. Everyone will continue to receive the care they are assessed to need, either in their own home or in the community. No one will lose their personal and social care but extra care services e.g. overnight care will no longer be available
7. Will anyone lose their job because of this change?
No. At this stage, we do not expect any job losses.
8. Why can’t you publish the number of people using the service?
The number of people using the service is very small. To protect individuals’ privacy, we cannot publish this information.
9. What is the Threshold of Care Policy and how will it be used?
The Threshold of Care Policy helps staff make fair and consistent decisions about the level of support someone needs. It will be used to guide any changes to ongoing care.
10. What about respite care?
There is a respite space at Lorne Campbell Court. We will look carefully at how any change affects respite over the longer term but respite must be available to carers and will be delivered differently
11. Is enhanced extra care used anywhere else?
Yes, there is enhanced extra care in Mull (Bowman Court). That service is also being reviewed to check whether it can continue in the long term. There are no plans to introduce enhanced extra care in other parts of Argyll & Bute.
12. Why are you asking the community for their views?
We want to understand:
Community feedback will help the Integration Joint Board (IJB) make an informed decision.
Information about how we will consult and what we will do with your feedback
- We will use this online engagement hub as the main place to share information and answer questions. This will run from 29 January to 12 March (Day Services will be longer).
- We will engage directly with service users and their families and the Housing Association
- We will share the dates for in‑person community conversations and an online session.
- We will speak with staff and ask for their professional views on how to keep services safe and effective.
- We will include carers and care providers in the consultation.
- We will also ask for your feedback through a questionnaire, and you can ask us questions directly on this site.
- Your feedback will help us complete the Integrated Impact Assessment. This assessment looks at how our plans might affect people in Argyll & Bute and helps us understand any risks.
- Your views will help shape the IJB (Integration Joint Board) decision on the budget. Your feedback may change parts of the proposals.
- We will report your feedback to the Integration Joint Board.
- At the end of the consultation, we will publish three documents:
- The Integrated Impact Assessments
- The budget proposal
- A final consultation report
- The results of the engagement, the impact assessment, and the budget proposal will be presented at the IJB public meeting on 25 March 2026.
- These papers will be available to view from 17 March 2026.
- You can also subscribe for updates, so you can see what people said and what the IJB decided.
How will we consult?
What will we do with your feedback?
How will we update you?
Who are we?
Argyll & Bute Health and Social Care Partnership is a partnership between Argyll & Bute Council and NHS Highland. We work together to deliver health and social care services across Argyll & Bute.